Cookies policy for fusion financial technology limited

Last Updated: 27 June, 2024

1. Introduction

Cookies are small files that are stored on your computer when you browse the web or use a web-enabled app. They allow us to operate and enhance our services, as well as gain a deeper understanding of how people use them. By collecting valuable insights into user interactions, cookies enable us to optimise our platform's performance and tailor our services to better meet your needs.

More specifically, Fusion uses cookies to:

  • Keep you logged in to Fusion and show you relevant content.
  • Secure your account by preventing unauthorised access.
  • Deliver features and functionality for Fusion services.
  • Remember your browser information and preferences.
  • Personalise content across all your devices.
  • Understand how you interact with our services to improve them.
  • Rate our services' performance and identify bugs or quality issues.

2. How to Control Cookies and Data Usage

You can control how Fusion collects and uses information from cookies in the following ways:

  • Browser Settings: Most browsers allow you to view, delete, and block cookies from all or specific websites. For more information, refer to the help materials for your browser:
  • Mobile Device Settings: Your mobile device's browser settings may also allow you to manage cookie usage, especially on devices that support app installation (like iOS and Android).

Once you have given your consent to use cookies, we shall store a cookie on your computer or device to remember this for next time. If you wish to withdraw consent at any time you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, certain functionalities of our platform might not work properly if you do so.

Generally, we use required, functional and advertising cookies. More specifically, we use the following groups of cookies:

  • Advertising cookies: These cookies may be used to share data with advertisers so that the ads you see are more relevant to you or allow you to share certain pages with social networks or allow you to post comments on our platform.
  • Secure Cookies: Secure cookies serve the purpose of preventing your browsing patterns from being observed by authorised persons. Browsers which support these cookies will only send cookies with the secure attribute when the request is going to a HTTPS page.
  • Third Party Cookies: These cookies collect user data on our behalf and is used to improve user experience (UX) by remembering user preferences and settings, as well as provide related services.
  • Required Cookies: These cookies are necessary to enable the basic features of our platform to function, such as allowing images to load or allowing you to select your cookie preferences.
  • Functional Cookies: These cookies allow us to analyse your use of our platform to evaluate and improve our performance. They may also be used to provide a better customer experience on our platform. For example, remembering your log-in details or providing us information about how our platform is used.
  • Persistent Cookies: The persistent cookies provide convenient and rapid access to familiar objects, which enhances the user experience (UX).
  • Session Cookies: A session starts when you launch the platform and ends when you exit the platform or close the browser window. Our session cookies store information in a temporary location. This information is deleted after the session ends.

Unlike other cookies, session cookies are never stored on your device.

3. Data Retention Policy - How Long We Keep Information

The length of time we take your information varies depending on how long your account is active or as we need it to provide you with our products and service and to fulfil the purposes for which the data was collected. We may keep your data longer where we have to fulfil our legal obligations, maintain necessary records for legal, financial, compliance or other regulatory reporting obligations, and to enforce our rights and agreements . If you delete your Fusion profile, you can restore it within 30 days. After 30 days, your data will be permanently deleted.

For example:

  • Profile Information: We retain your display name, username, password, and email address for as long as your account exists, as this data is essential for providing our services
  • Usage Information: Your content, interactions with other users and their content are retained for the duration of your account, or until the content is removed.
  • KYC Information: We keep your BVN, NIN, or any other regulated identification and billing address data for as long as you use our paid products and services. Transaction records may be retained for a longer period, as required by law.
  • Communications: When you contact us (e.g., via email), we retain communication and content data to meet legal obligations and exercise or defend our legal rights.
  • Device and Log Information: We generally collect device, location, inferred identity, and log information using cookies. Suspended Accounts: If your account is suspended due to a violation of our Rules, we may indefinitely retain identifiers used to create the account (e.g., email address, phone number) to prevent repeat offences.

Third Party Privacy Policies

Fusion’s Privacy Policy does not apply to other advertisers or websites. Please keep in mind that even after your content is deleted or expires on Fusion, third parties like search engines may still have copies of your public posts due to their privacy policies.

Based on the above, we advise you to consult the respective Privacy Policies of these third-party and servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Withdrawing Consent

You have the option of withdrawing your consent. Should you change your mind after initially providing consent, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information at any time by contacting us at support@fusion.ng

Changes to this Privacy Policy

Based on the evolving nature of privacy laws, and the needs of our users and business, Fusion reserves the right to amend this policy at any time. We will notify you if material changes have been made to this policy to ensure that you are aware of any changes to the information we collect, how we use it, and the circumstances under which, if any, we use and/or disclose it. Changes and clarifications will take effect immediately upon their posting on the platform.

4. Contact Details

To report a data breach, ask questions, raise concerns or provide general feedback.about our Privacy Policy and any other policies contained therein as it concerns your personal information, your rights and how to exercise them, please contact us by using the following contact details:

  • Fusion Financial Technology Limited
  • Address: Ikeja Town Square, Obafemi Awolowo Way, Ikeja, 101233, Lagos.
  • Phone: +2348165491678
  • Email: support@fusion.ng.